Frequently Asked Questions

You can easily track your shipment by entering your tracking number on our website’s tracking page, logging into your client portal, or by contacting our customer service team.

No, we do not offer international shipping services. We only service the California, Arizona and Nevada Tri-State Areas.

To place a delivery order, you can either call our customer service or log into your client portal.

Our business hours are from 9 AM to 5 PM, Monday through Friday, Pacific Standard Time. However, our team is readily available to assist you 24/7. Simply reach out via our website forms, email or phone number and we will be there to help.

Yes, you can schedule a specific delivery time based on your needs. Please inform us at the time of booking.

We handle fragile or sensitive shipments with utmost care and offer special handling options. Please notify us of any specific requirements and we will ensure tactful and delicate handling.

In the rare event of loss or damage, please contact our team immediately. We will initiate an investigation immediately and work diligently to find out what happened and resolve the issue promptly.

Yes, you can change or cancel your delivery order. Please notify us as soon as possible to avoid any misplaced deliveries.

We take data security seriously. Your personal information is protected according to industry standards and is only used for shipment-related, general contact or billing purposes. We never sell our data from our site and only store for 30-Days.

Yes, we strive to minimize our environmental impact through eco-friendly packaging options and efficient routing practices.

You can reach our customer service team at (909) 630-8045.

Or you can email us at:
For Partnerships: [email protected]
For Client Support: [email protected]

We are here to assist you with any questions or concerns.